Building a new home can be one of lives most memorable and rewarding experiences, but it takes an important commitment to quality, value, and dependability to make this happen.  Liberty Homes is committed to your complete satisfaction, and we're here to address any issues you may encounter during construction or after your move. 

Not only are we dedicated to providing quality construction but also in delivering excellent customer care.  We want you to feel secure that we will be there for any warrantable service needs you may have.  For efficient operations, our Customer Care Program offers three timely spaced visits with our quality control specialists based on your written report of non-emergency warranty items at 30 days, 5 months, and 11 months after closing.

Please complete one of the following forms and fax to 801-561-2550 or scan and e-mail to customercare@libertyhomes.com.

A Liberty Homes Customer Care representative will contact within 24 hours to schedule and appointment.

30 Day Warranty Request Form                       5 Month Warranty Request Form

11 Month Warranty Request Form

Emergency requests can be made at any time during the first year by completing our online form. 

What is considered an emergency?

• Total loss of heat.
• Total loss of air conditioning if inside temperature is above 85 degrees.
• A plumbing leak that may cause permanent water damage to your home.  (If this is the case, please turn off your water main if possible.)
• A gas leak.  In this case, leave your home immediately and contact your utility company. Shut off the gas outside of your home.
• Total or substantial loss of electricity.  Please check circuit breakers before calling.

If you are experiencing an emergency after regular business hours, please contact us at (801) 617-2802.

If you have any questions or have missed you appointment, click here to contact a representative.